Unique Improvements Training Courses

  • Introduction to Service User and Citizen Engagement and Involvement

    A key prerequisite to authorisation for all clinical commissioning groups will be the ability to demonstrate meaningful engagement with patients, carers and their communities. CCGs need to develop mechanisms for gathering a broad range of views from their patient population, and then analyse and translate these into commissioning decisions that reflects the voice and needs [...]


    On request

  • Developing Skills for Effective Participation and Involvement

    Developing Skills for Effective Participation and Involvement Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements. [...]


    TBC

  • Service Improvement through Engagement and Involvement

    Service Improvement through Engagement and Involvement Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements.  Of [...]


    05/10/11

  • Leading and Implementing Improvement through Engagement and Involvement

    Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements.  Of particular concern is the challenge of [...]


  • Planning Improvement through Engagement & Involvement

    Over the past few years, statutory organisations have been getting better at involving users in the development, planning and delivery of services.  While nationally there are many examples of innovative practice, there is still little evidence that involvement is a mainstream activity alongside other policy and performance requirements. Recent policy changes such as GP commissioning [...]